Onsite Tech. Support

We like to make it simple for you. If you need assistance with your hardware or software, call us for an On-Site visit, bring your computer or printer to us, ship it in, or let us pick it up.

Response time - 80% of the time same day

Cost:

On site - Min. of 1.5 hour - $120.00/ hour for non network plus materials, Network $115.00 plus materials
In house - $95.00 per hour non network plus materials
Carry-In - $95.00 Per Hour plus Parts
Diagnostics Charge - $60.00 (waived if repaired)
Pick Up and Delivery - $60.00
Warranty - 90 Days Labor (parts are warranted by manufacturer)

Supported Operating Systems:

Microsoft Windows 9x, Windows ME, Windows CE, Microsoft Windows NT Workstation , NT 4.0, Small Business Server, Windows 2000, XP
Server, Windows 2000, XP Microsoft Windows for Workgroups
Microsoft Windows 3.1, DOS

Supported Hardware:

All Major Brand Names ▫ 3Com ▫ APC ▫ Brother ▫ Compaq ▫ DLink ▫ Epson ▫ Fujitsu ▫ Hp ▫ IBM ▫ Intel ▫ Seagate ▫ Toshiba ▫ View Sonic ▫ Western Digital
To find out more about how CEO can benefit you, please e-mail us.

Supported Applications:

Microsoft Office Suite ▫ Corel Office Professional ▫ Microsoft Access ▫ ACT ▫ Corel Draw! ▫ Corel Presentations for Windows ▫ Microsoft PowerPoint ▫ SPC Harvard Graphics ▫ Visio ▫ Adobe Acrobat Reader ▫ WinFax ▫ Lotus cc: Mail ▫ Microsoft Exchange ▫ Microsoft FrontPage ▫ Microsoft Internet Explorer ▫ Microsoft Mail ▫ MS Outlook ▫ Netscape Communicator ▫ Netscape Navigator ▫ Novell ▫ ProComm Plus ▫ Symantec PCAnywhere ▫ Traveling Software Lap link ▫ Symantec Norton Antivirus ▫ Symantec Norton Desktop ▫ Symantec Norton Utilities (WIN) ▫ McAfee Virus Scan ▫ Corel WordPerfect ▫ Lotus Ami Pro ▫ Lotus Word Pro ▫ Microsoft Publisher ▫ Microsoft Word ▫ Intuit QuickBooks ▫ Inuit Quicken ▫ Intuit Quick Pay

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